Welcome to Uphold®
Uphold® is your trusted digital platform to buy, sell, and hold multiple assets — including cryptocurrencies, fiat currencies, precious metals, and more — all in one place. Signing in securely to your Uphold® account gives you access to powerful financial tools and services to manage your money with confidence.
This page will guide you through logging in safely, provide tips for getting started, and answer common questions about your account.
Getting Started with Your Uphold® Account
If you are new to Uphold®, here’s what you need to know before you log in for the first time:
- Create an account: Visit the official Uphold® website and sign up using your valid email address.
- Verify your identity: Uphold® requires identity verification to comply with regulations — this helps keep your account secure and trustworthy.
- Set up security: Enable Two-Factor Authentication (2FA) to add an extra layer of protection.
- Understand fees and limits: Familiarize yourself with Uphold®’s fees, transaction limits, and terms.
- Download the app: For the best experience, use the Uphold® mobile app available for iOS and Android devices.
https://uphold.com
or through verified mobile apps. Beware of phishing scams or fake websites.
How to Log In to Your Uphold® Account
Logging into your Uphold® account is quick and easy. Follow these steps:
- Go to https://uphold.com/login or open the official Uphold® app.
- Enter the email address associated with your Uphold® account.
- Type your password carefully. Passwords are case-sensitive.
- If you have Two-Factor Authentication enabled, you will be prompted to enter your verification code.
- Click or tap the Sign In button to access your dashboard.
Security Tips for Your Uphold® Account
Protecting your account is our top priority. Follow these best practices to keep your funds and personal information safe:
- Use a strong, unique password: Combine uppercase and lowercase letters, numbers, and special characters.
- Enable Two-Factor Authentication (2FA): Use an authenticator app or SMS-based 2FA for added security.
- Beware of phishing attempts: Uphold® will never ask for your password via email or text.
- Log out on shared devices: Always sign out of your account when using public or shared computers.
- Monitor your account activity: Regularly check your account for any unauthorized transactions.
- Update your software: Keep your browser and apps up to date to protect against vulnerabilities.
Troubleshooting Common Login Issues
Here are some frequent issues users face when logging in and how to solve them:
Forgot Password
If you’ve forgotten your password, click the “Forgot Password?” link on the login page. You will receive instructions via your registered email to reset your password safely.
Two-Factor Authentication (2FA) Problems
If you are having trouble receiving or entering your 2FA code:
- Make sure your device’s date and time settings are correct.
- Check your authenticator app or SMS messages.
- Use backup codes you saved when you enabled 2FA.
- If you lost access to your 2FA device, contact Uphold® support for identity verification.
Account Locked or Suspended
After multiple unsuccessful login attempts, your account may be temporarily locked to protect your security. Wait 15 minutes before trying again or contact support if the issue persists.
Technical Errors
If you experience errors like “Unable to login” or “Service unavailable,” try these steps:
- Refresh the page or restart your browser.
- Clear your browser’s cache and cookies.
- Disable browser extensions that may interfere with site functionality.
- Try logging in using a different browser or device.
- Check Uphold®’s status page for any service disruptions.
Contacting Uphold® Support
If you need help with your account or encounter issues you cannot resolve, reach out to Uphold® support:
- Use the in-app support chat available 24/7.
- Visit the official Uphold® Help Center for guides and FAQs.
- Email support via support@uphold.com.
- Follow Uphold® on social media for updates and alerts.
Frequently Asked Questions (FAQs)
Is Uphold® login safe?
Yes. Uphold® employs state-of-the-art encryption, multi-factor authentication, and continuous security monitoring to ensure the safety of your account and assets.
Can I log in from multiple devices?
Yes, you can access your account from multiple devices. However, each new device might require additional verification for security reasons.
What should I do if I suspect unauthorized access?
Immediately change your password, revoke active sessions if possible, enable 2FA if not already done, and contact Uphold® support.
How do I reset my password?
Use the “Forgot Password?” link on the login page and follow the instructions sent to your registered email.
What if I lose access to my 2FA device?
Use your backup codes to log in, or contact Uphold® support for assistance with identity verification to regain account access.
Why was my account temporarily suspended?
Suspensions may occur due to suspicious activity or violations of Uphold® terms of service. Contact support for detailed information and assistance.